Feedback and Complaints

Suggestions and Feedback Form

Only use this form for comments about the practice and suggestions as to how we can improve our service to you.

Medical matters and official complaints cannot be dealt with via this form.

Complaints Form

We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. 

To pursue a complaint please complete this form and the practice manager (Sarah Noble) will deal with your concerns appropriately.

Alternatively, you can send an email to miltonabbassurgery@nhs.net for Sarah's attention, or call the surgery on 01258 880210 and ask to speak with her.

NHS Friends and Family

 

The questions in the NHS Friends and Family feedback are very helpful for us in our efforts to provide the best possible service.

Please note that this questionnaire is anonymous.

If you have had a negative experience at the surgery, we kindly ask you to use the Complaints Form above or email the surgery directly. This will allow us to address your concerns effectively.

NHS Friends and Family

Take the full questionnaire

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Leave feedback via NHS.UK

Your review must be about a specific experience and not a general view of the NHS or the service as a whole.

GP patient survey

The GP Patient Survey is an independent survey run by Ipsos on behalf of NHS England. The survey is sent out to over two million people across the UK. The results show how people feel about their GP practice.