Managing your health online

There are many things you can do online at our surgery. Some tasks you can do using a website called eConsult where you can:

• send a clinical query to one of the GPs
• request a sick note
• ask about test results
• contact us about an admin request

You don’t need an account to use this website. Click here to take you to the eConsult page.

eConsults submitted before 4pm will be triaged by the GP's and you will get a response by the end of the next working day. eConsults cannot be submitted over the weekend.

There are other tasks you can do using your NHS account, NHS App or SystmOnline, like:

• order repeat prescriptions
• view your test results
• see parts of your health record
• check or cancel appointments
• see your vaccination record

To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login (nhs.uk).

Once you have set up your NHS login, you can log in to your NHS account or download the NHS App onto your phone.

To set up SystmOnline for the first time:

• visit the surgery with photo ID so we can confirm your identity and with a utility bill confirming your address
• we will give you a username and password
• go to Patient Access